Virtual Urgent Care in North Carolina

A Medura online urgent care consultation costs $119. This single fee covers your complete online medical visit, with no additional consultation or service fees. If your doctor determines that a prescription is medically appropriate, the prescription is included in your $119 consultation fee at no additional charge. Your prescription medication can be filled at your chosen pharmacy, and pharmacy medication costs are included in the $119 consultation fee. Prescriptions are not guaranteed and are issued at the discretion of your licensed healthcare provider.

Medical providers are available Monday–Saturday from 5:00 AM–8:00 PM Pacific and Sunday from 6:00 AM–7:00 PM Pacific. Consultations and provider availability follow Medura's posted operating hours.

Prescriptions are not guaranteed. A licensed medical provider will evaluate your condition and determine whether medication is medically appropriate.

Select Urgent Care, purchase the $119 consultation through Medura, and receive payment confirmation. Follow the consultation instructions when the medical workflow is activated; specific post-payment steps are not promised until that workflow is operational.

Virtual Urgent Care may be appropriate for common illnesses and non-emergency symptoms such as colds, flu symptoms, sinus concerns, sore throats, some rashes, and UTIs. A provider decides whether your concern can be evaluated safely online.

Keep your medication list, allergies, symptom timing, and relevant history ready. Describe severity and changes clearly so the provider can assess whether telehealth is appropriate. Use a private location and tell the provider where you are located during the consultation so they can assess the appropriate care pathway.

Keep your symptom timeline, current medications, allergies, relevant health history, and preferred pharmacy information available. Include recent temperature readings or test results when relevant to your concern.

A provider may recommend an in-person visit when you need a physical examination, testing, treatment, or care that cannot be delivered online. Seek emergency care for serious or life-threatening symptoms rather than using virtual urgent care.

Prescriptions are not guaranteed. A licensed medical provider will evaluate your condition and determine whether medication is medically appropriate. If a prescription is medically appropriate, ask about sending it to a participating pharmacy near your North Carolina location. Confirm stock and pickup details with the pharmacy. Pharmacy stock, hours, fulfillment, and medication charges are separate from the consultation fee. The $119 fee covers the medical consultation, regardless of whether medication is prescribed; once the consultation has been completed, the fee is not refundable solely because a prescription was not issued, subject to applicable law and Medura's approved refund policy.

No. Medura virtual urgent care is for appropriate non-emergency concerns and does not provide emergency care. Call 911 or go to the nearest emergency department for severe or life-threatening symptoms.

The $119 fee covers your medical consultation with a licensed provider, not the cost of medication. Prescriptions are issued only when medically appropriate and are not guaranteed. If your provider determines that medication is not appropriate, the fee for a completed consultation is nonrefundable, subject to applicable law and Medura's approved refund policy.

You can still purchase your consultation and access care during the next operating hours. Medical providers are available Monday–Saturday from 5:00 AM to 8:00 PM Pacific and Sunday from 6:00 AM to 7:00 PM Pacific.

The post-payment medical consultation process is still being finalized. We are not promising a callback, appointment, intake process, or prescription workflow until the clinical process is approved and operational.