How much does Medura Urgent Care cost?
A Medura online urgent care consultation costs $119. This single fee covers your complete online medical visit, with no additional consultation or service fees. If your doctor determines that a prescription is medically appropriate, the prescription is included in your $119 consultation fee at no additional charge. Your prescription medication can be filled at your chosen pharmacy, and pharmacy medication costs are included in the $119 consultation fee. Prescriptions are not guaranteed and are issued at the discretion of your licensed healthcare provider.
What illnesses can Medura Urgent Care evaluate?
Medura Urgent Care may be appropriate for common non-emergency concerns such as colds, flu symptoms, sinus concerns, sore throats, some rashes, pink eye, UTIs, and other concerns a licensed provider determines are appropriate for online evaluation.
When is Medura Urgent Care available?
Medical providers are available Monday–Saturday from 5:00 AM to 8:00 PM Pacific and Sunday from 6:00 AM to 7:00 PM Pacific.
Which states does Medura Urgent Care serve?
Medura Urgent Care is available in 49 states. Alabama is currently unavailable for Urgent Care consultations. Availability is based on the patient's location during the consultation.
Will I receive a prescription during my consultation?
Prescriptions are not guaranteed. A licensed medical provider will evaluate your condition and determine whether medication is medically appropriate.
How do prescriptions work with Medura Urgent Care?
When medically appropriate, a provider may send a prescription to your preferred pharmacy. The $119 fee covers the complete online medical visit and the prescription treatment provided through that visit; prescriptions are not guaranteed.
Can I choose my preferred pharmacy?
You can provide your preferred pharmacy information during the consultation workflow. The provider will determine the appropriate treatment and prescription destination when medication is medically appropriate.
What happens after I purchase a consultation?
You will receive payment confirmation. Follow the consultation instructions when the approved medical workflow is activated; specific post-payment steps are not promised until that workflow is operational.
Can I use rewards or store credit for Urgent Care?
Urgent Care consultation purchases follow the eligibility rules shown in checkout. Any available rewards or store credit will be displayed and applied only when the purchase qualifies.
Is Medura Urgent Care emergency care?
No. Medura virtual urgent care is for appropriate non-emergency concerns. Call 911 or go to the nearest emergency department for serious or life-threatening symptoms.
When should I seek in-person care?
A provider may recommend in-person care when you need a physical examination, testing, treatment, or care that cannot be delivered online. Seek emergency care for serious or life-threatening symptoms.
Is a prescription guaranteed?
No. A prescription is never guaranteed. The provider decides whether medication is medically appropriate after evaluating your condition.
Are there additional Urgent Care service fees?
No. The $119 fee covers the complete online medical visit and any prescription treatment provided through that visit. There are no additional consultation or service fees. Prescriptions are not guaranteed.
Can I get a refund if medication is not prescribed?
The $119 fee covers the completed medical consultation regardless of whether medication is prescribed. Once the consultation has been completed, the fee is not refundable solely because a prescription was not issued, subject to applicable law and Medura's approved refund policy.
Can children use Medura Urgent Care?
Eligibility depends on the patient, concern, applicable requirements, and the provider's clinical judgment. The provider will determine whether online evaluation is appropriate.
What does the $119 consultation fee cover?
The $119 fee covers your medical consultation with a licensed provider and any prescription treatment provided through that visit. Prescriptions are issued only when medically appropriate and are not guaranteed. If your provider determines that medication is not appropriate, the fee for a completed consultation is nonrefundable, subject to applicable law and Medura's approved refund policy.
What happens if medical providers are offline?
You can still purchase your consultation and access care during the next operating hours. Medical providers are available Monday–Saturday from 5:00 AM to 8:00 PM Pacific and Sunday from 6:00 AM to 7:00 PM Pacific.
What happens after payment?
After payment, complete your Medura-branded screening and start your consultation when a provider is available. Prescriptions are not guaranteed and are sent to your selected pharmacy only when medically appropriate.
What is virtual urgent care?
Virtual urgent care is an online medical consultation for appropriate, non-emergency concerns. You complete screening and speak with a licensed medical provider from a private location instead of starting with an in-person waiting room.
How does online urgent care work?
Choose a concern, complete the required patient screening, pay the $119 consultation fee, and follow the Medura consultation instructions. The provider evaluates whether your concern can be handled online and explains next steps.
Can I use virtual urgent care without insurance?
Yes. Medura Urgent Care is a cash-pay service with a $119 consultation price, so insurance is not required. The $119 fee covers the complete online medical visit and any prescription treatment provided through that visit.
How quickly can I connect with a medical provider?
Medura aims to connect patients in less than 60 seconds when the service is open and provider capacity is available. Connection time can vary, and providers are available only during posted operating hours.
Can I get a prescription through virtual urgent care?
A licensed provider may send a prescription when medically appropriate, but prescriptions are not guaranteed. When provided through the visit, prescription treatment is included in the $119 fee.
Can my prescription be sent to my local pharmacy?
Yes, when medically appropriate, you may provide a preferred local pharmacy. The $119 fee covers the complete online medical visit and any prescription treatment provided through that visit.
What illnesses can be treated through online urgent care?
Providers may evaluate common non-emergency concerns such as cold and flu symptoms, sinus concerns, sore throats, some rashes, pink eye, UTIs, nausea, and other concerns supported by the clinical workflow. A provider decides whether online care is appropriate.
Is virtual urgent care available in my state?
Medura Urgent Care is available in 49 states. Alabama is currently unavailable for Urgent Care consultations. Availability is based on your location during the consultation.
When should I visit an in-person urgent care clinic instead?
Seek in-person care when you need a physical examination, testing, treatment, or care that cannot be delivered online. Call 911 or go to an emergency department for serious or life-threatening symptoms.